Female call center agents wanted (must have American or neutral accent)

Our client a US based digital marketing company is currently seeking a call center agent to work at our Lagos office.

They are currently seeking enthusiastic Call Center Representatives to assist our world-class clients and their customers with enrollments, renewals, cross sells and upsells. You’ll work at the Lagos location in conjunction with others who are truly passionate about what they do.

If this sounds like the opportunity you’ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!

FEMALE APPLICANTS ONLY

We will only consider individuals with neutral/ American accents.

 

You will be speaking with our clients all over the world; neutral/American accent is a STRONG REQUIREMENT

Job Responsibilities

As a Call Center Sales Representative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customer’s needs and help them select the appropriate products and services.


Specific duties for this CSR role include:

  • Answering customer requests or inquiries
  • Upselling products and/or services to the customer
  • Identifying and resolving customers’ issues using problem-solving skills
  • Building a positive rapport across a variety of personality types
  • Continually maintaining a working knowledge of our clients’ products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in CRM system




    • Benefits


    Here’s just some of what we have to offer:

  • Competitive compensation – (₦100,000 with possibility of increase after 3 months)
  • Set schedule
  • Paid on-the-job training
  • Supportive and motivating staff to help you succeed
  • Rapid opportunities for advancement




    • Job Requirements

    We are looking for Call Center Sales Representatives with a genuine hunger to succeed paired with excellent communication and interpersonal skills. Don’t worry if you don’t have the experience, we will teach entry level candidates the skills needed for success.


    Additional requirements for this CSR role include:

  • Goal oriented with a healthy competitive spirit
  • Must have strong ability to convince and influence others
  • Strong attention to detail, dependability, and follow through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus





    • Apply Now



    FEMALE APPLICANTS ONLY

    * Office is at Ikeja, Lagos. Apply if you are sure you can work in the location